Your privacy rights

Make a privacy request

Email sales@hypernetsolutions.com with the subject “Privacy request”. Briefly describe what you are asking for and how you interacted with Hypernet—for example, an inquiry or a support ticket reference.

• Use the contact address associated with the record where practical.
• Tell us whether you want access, correction, deletion, an explanation of processing, or to raise another concern.
• Do not send a password, client access code, payment information or an identity-document scan in your first message.

Hypernet may ask for proportionate verification or clarification through an appropriate channel before providing records. We cannot provide another person’s information without an appropriate basis or authority.

What you can ask for

• Information and access: understand how your personal information is used and request access to your own records.
• Correction: ask to correct inaccurate or incomplete information.
• Objection or consent withdrawal: raise an objection where applicable or withdraw a consent-based choice.
• Erasure or blocking: ask for removal or restricted processing where the legal conditions apply.
• Portability: request an electronic copy or transfer where the applicable conditions are met.
• Complaint and remedies: raise a concern with the National Privacy Commission and seek applicable remedies, including damages where legally available.

What happens next

Our team reviews the scope of your request and may need to verify identity or authority. The response will address the request and explain any applicable limitation, such as another person’s privacy, a legal retention requirement or records needed for an ongoing claim.

Privacy rights are subject to the conditions and exceptions in applicable law. Withdrawal of consent does not by itself undo lawful processing that happened before withdrawal.

Change a website preference

You can turn optional media off immediately through cookie & media settings. For human support instead of AI assistance, contact technical@hypernetsolutions.com or request a person in the support conversation.

Raise a concern

Send privacy concerns to sales@hypernetsolutions.com. Explain what happened and identify the relevant interaction without including unnecessary sensitive information.

You may also consult the National Privacy Commission’s guidance on data-subject rights and complaints. This website notice does not restrict your right to contact the Commission.