HYPERNET / PRIVACY & TRUST
Cookie notice
A clear view of the cookies, browser storage and external media used by this website. Optional media stays off until you choose to allow it.
Last updated: 13 November 2026
A direct line for your privacy.
Questions about your information or a request to exercise your rights?
sales@hypernetsolutions.comHow to make a requestYour choice comes first
Essential storage supports security, requested support sessions and your privacy preferences. Optional external media is off by default. You can choose “Essential only” and continue browsing, use the contact form and request support.
Changing a preference applies to this browser. Clearing browser data or using another browser may require a new choice. If storage is blocked, a choice lasts only for the current visit. Your choice is requested again after it expires.
Essential cookies and browser storage
A cookie is sent to the website with relevant requests. Local storage stays in the browser; session storage belongs to a browser tab. Not every item below is set on every visit: some are used only during support, sign-in or an administrator-requested connection.
| Name | Type | Purpose | Duration |
|---|---|---|---|
hn_visitor | Cookie | Connects requests to the same helpdesk visitor and protects access. | Up to 24 hours |
hn_support | Cookie | Verified client support access. | Configured 5–60 minutes; default 30 minutes |
hn_admin | Cookie | Administrator sign-in session. | Up to 8 hours |
hn_mail_link | Cookie | Protects an administrator’s requested Gmail connection. | Up to 10 minutes; cleared on callback |
hypernet-support-conversation | Session storage | Remembers the support conversation reference in this tab. | Browser tab session; browser restoration may preserve it |
hypernet-privacy-preferences-v1 | Local storage | Remembers your essential-only or external-media choice. | Up to 180 days; checked for expiry by this website |
Security cookies are not controlled by the optional-media switch. Blocking them in your browser may prevent sign-in or support verification. Your privacy preference contains a choice and timestamps, not your name or contact details.
External media and links
When allowed, Facebook post photos can load from Meta’s media services. These requests disclose network information, including your IP address and browser details, to the provider. The provider may use its own cookies or storage under its policies; their durations are controlled by that provider.
Facebook post text can still be obtained through Hypernet’s server without loading Meta photos in your browser. External links remain available if you prefer to open a provider’s website directly. See Meta’s privacy policy.
Revoking permission removes optional media and prevents future loads on this site. It cannot erase data already received by another provider or remove that provider’s cookies on its own domain.
Analytics and advertising
This website does not currently enable analytics or advertising trackers. There are no analytics or advertising switches to turn on. Necessary security and service logs are separate from advertising tracking. If optional tracking is introduced, the notice and controls will need to reflect it.
Manage or remove browser data
Use to change the optional-media choice. Your browser also provides controls to delete cookies and site storage. Deleting local data may sign you out or prevent automatic reopening of a support conversation; it does not delete server-side support records.
For records held by Hypernet, use the privacy request process. Read our privacy notice for purposes, recipients and retention information.
Your choices remain yours.